DWP warning: Massive changes to Universal Credit & PIP assessments – what YOU need to know | Personal Finance | Finance
In reaction to these concerns, the Government has been looking into ways to improve the assessment process for benefit claimants.
During the pandemic, the DWP halted in-person appointments due to Government-mandated social distancing guidelines.
Over this period, all assessment appointments were carried out over the phone between claimants and health professionals.
As of May 2021, these in-person assessments have slowly returned as part of the department’s general procedure for dealing with claimants’ illnesses or disabilities.
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